Study with a free iPad? Works for me!

You will receive a free IU iPad for use if you are newly enrolled at our university in one of the following programmes: 

• Bachelor's or Master's degree programme in distance learning or myStudium.
• advanced training programme

Additionally, you need a home address in the EU.

Participants of IU FlexLearning, company trainings, special programmes or cooperations as well as participants of the free first semester do not receive a free iPad. 

To access our digital study tools as soon as possible, you will receive your iPad at the start of your studies. Simply enrol in an online bachelor’s or master’s programme or advanced training programme.

Our external provider will send it to you subject to availability. Supply shortages from Apple may delay delivery.

You will be informed of the dispatch of the iPad by e-mail and will receive the consignment number. This allows you to check the shipping status directly.

If you complete your degree according to contract, you get to keep your iPad afterwards. When enrolling, you enter into a transfer of use agreement which states that the iPad becomes your property after graduation.

For the duration of your studies, the iPad remains the property of IU.

If your contract ends prematurely (for any reason), you are obliged to return the iPad in a functional state within one week.

For shipments within Germany and the EU (DHL country zone 1) with the shipping service provider DHL, the costs of the return will be borne by IU if you register the return via the portal of our service providers https://iu.gfdb.de/service/device and generate the shipping label.

To make it easier for you to start your studies and with your iPad, we have pre-installed the IU Learn app for you. You will also find the Google Chrome browser, which facilitates the use of the web version of the app, as well as myCampus, on the device.

You will also find MS Outlook and MS Teams pre-installed so that you can get started with your new IU email address and communicate directly with your fellow students. All you have to do is log in with your access data, which you will receive the night of the start of your studies.

You can find more information here.

In principle, we provide you with the iPad for use in your studies. Many of our students report that they use the iPad for research, for reading (online) scripts in the IU Learn app or for creating flashcards. By the way, you can do all this without an Apple ID, as these apps are already pre-installed.

If you want to watch your favourite series or shop online with your iPad, you can do this with your Apple ID and download it from the App Store. Please note that it may be necessary to access or delete installed apps and stored data or to reset the device and/or apps to factory settings in order to maintain IT security and to process the return, repair or transfer of ownership or in the event of loss.

If you install private apps on the device and store private data, private data may also be accessed or deleted in this context. You can find more information here.

We therefore recommend that you make sure that personal data is stored separately and securely (e.g. in a cloud, on an external hard drive, etc.).

Many of our international students do not have a home address within the EU. They can receive an iPad by submitting an address within the EU. Data transmission may incur additional costs.

If your iPad has a technical defect or batteries or rechargeable batteries need to be replaced, you can contact the external service provider. You can register the repair directly on the service portal.

If the battery is defective or flat within the iPad's warranty period, Smart Support will replace it free of charge. Outside the warranty period and in the event of self-inflicted damage, you can have the device repaired by Smart Support at your own expense.

You do not want to pay the costs? No problem. In this case, the defective device will remain with Smartsupport as a "returned" item. Unfortunately, it is not possible to send a new iPad.

Please register the repair for the IU iPad directly on the service portal.

You have lost your IU iPad or can no longer find it? Please report the loss immediately to our Student Services. We will forward the information to IT Support and can lock the device in the first step so that it is no longer functional. In this way, we can prevent any kind of data misuse, up to and including the illegal sale of the device, should it have fallen into the wrong hands. 

Your IU iPad has been stolen? Please report the theft immediately to our Student Services. We will forward the information to IT Support and can immediately lock the device so that it is no longer functional. In this way, we can counteract any kind of data misuse and prevent an illegal sale.

Afterwards, report the case directly to your insurance company so that they can take over the compensation for you.

Every new student enrolled for the first time at our university of applied sciences in a bachelor's or master's study programme or participant in a distance learning course at IU, with a home address in the European Union (DHL countryzone 1), receives an iPad for free use for the entire duration of their studies.

Participants in IU FlexLearning, company training, special programmes and special cooperations are excluded. Participants without a home address in the European Union can receive the iPad provided they leave an address within the European Union (DHL country zone 1).

Depending on the actual availability on the part of Apple, the iPad will be delivered by our external service provider shortly after the start of the study. In the event of delivery delays by Apple, delivery will be postponed accordingly.

The iPad remains the property of IU throughout the duration of the online study contract. If the student fulfils their online study contract in accordance with the provisions of the contract and successfully completes his/her studies, ownership of the iPad shall pass to the student at the scheduled end of their online study contract. 

In the event of a premature termination of the online study contract (e.g. through cancellation by one party, or for other reasons), the student must return the iPad in working order within one week of termination.

The return is made by means of a shipping label that can be generated via the service portal of the service provider. The return costs in Germany via DHL and UPS, within the DHL country zone 1 via DHL are borne by the IU, provided that the process described according to the transfer of use has been followed.

In the event of a technical defect, the replacement of batteries or accumulators or in the event of other technical issues, the processing shall be carried out via the external service provider.